Authenticity & care

What to check on every pack, and how we look after you.

Printed on the pack (tiny packs can be exempt). It lets the maker trace the product.

Check it before you pay. We will always show you a fresher pack if one is available.

Name and address are on the label; imported products show the importer.

You never pay more than the printed MRP.

Try new skincare on your arm first and wait a day.

Realistic results only: no fairness or cure claims. For skin conditions, please see a doctor.

Sourcing policy (authorised distributors only) to be confirmed by the shop.